Whittier, California: Rahn Industries is pleased to announce that Mercy Miranda has joined the team as Customer Service Manager. She will be responsible for ensuring the retention of customers through providing a high-quality customer service experience.
About Mercy Miranda
Mercy is an experienced bilingual (English/Spanish) professional with 17 years of experience. Prior to accepting this position, she served as an Office Manager at Cremi Mex Inc, and as an Administrative Assistant at J.S. Paluch Co. She brings a proven track record of success in conflict resolution, and leadership skills, which will be invaluable in meeting the company’s goals.
Mercy has a thorough understanding of both customer and business needs and is capable of coming up with solutions that work for both parties. She’ll be tasked fostering a productive environment on the customer service team, and oversee the performance of the team to make sure they are keeping pace with service demands.
About the company
Rahn Industries is a leading HVAC/R coil manufacturer, supplying high quality custom and OEM replacement coils, a full line of immersion and sprayed on protective coatings for coils and equipment, and diverse equipment modifications. They provide their products to industrial and manufacturing buildings, commercial buildings, governmental facilities, hotels, hospitals, schools, and many more. Rahn Industries is committed to providing quality products, quick delivery and competitive pricing.